Shipping Policy
At Zevarsmith, we are committed to delivering beautifully crafted jewellery with exceptional quality and care. Since most of our jewellery is made to order, we kindly request that you read our Shipping Policy before placing an order.
Order Processing
Every Zevarsmith piece is handcrafted specifically for you after your order is confirmed.
Production Time: 10–14 working days (excluding weekends and public holidays)
Delivery Time: 3–7 working days after dispatch, depending on your location.
Estimated Delivery Time: Approximately 14–20 working days from the date your order is placed.
Please note that production timelines may be slightly longer during festive seasons, promotional sales, or periods of high order volume.
Shipping Details
- Orders are processed and dispatched Monday to Saturday, excluding public holidays.
- Once your order has been shipped, you will receive a shipping confirmation via Email or WhatsApp along with your tracking details.
- We partner with reliable courier services to ensure your jewellery reaches you safely and securely.
- Delivery timelines are estimates and may vary depending on your location and courier network availability.
Domestic Shipping
We currently deliver across India.
Shipping charges, if applicable, will be displayed during checkout before payment.
International Shipping
We also ship internationally.
For international orders, please contact us before placing your order so we can assist you with shipping charges, customs requirements, and estimated delivery timelines.
Email: support@zevarsmith.com
WhatsApp: +91 9773815525
Please note that international customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their country’s customs authorities.
Order Tracking
Once your order has been dispatched, you will receive your shipment tracking number via email or WhatsApp.
If you experience any issues tracking your package, our customer support team will be happy to assist you.
Shipping Address
Please ensure that your shipping address and contact information are accurate when placing your order.
Zevarsmith is not responsible for delays or unsuccessful deliveries caused by:
- Incorrect or incomplete shipping address
- Incorrect contact information
- Customer unavailability at the delivery location
- Refusal to accept the shipment
Any additional shipping costs arising from incorrect information provided by the customer will be the customer’s responsibility.
Delivery Delays
While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Courier service delays
- Extreme weather conditions
- Natural disasters
- Government restrictions
- Public holidays
- Transportation disruptions
- Force majeure events
Zevarsmith shall not be held liable for such delays.
Lost or Damaged Shipments
If your package appears damaged upon delivery or your shipment is lost in transit, please contact us immediately.
For damaged deliveries, we strongly recommend recording a continuous unboxing video from the moment the sealed package is opened. This video may be required to process any exchange request.
Need Assistance?
If you have any questions regarding shipping or need assistance with your order, we’re here to help.
Zevarsmith Customer Support
Email: support@zevarsmith.com
WhatsApp / Phone: +91 9773815525
Thank you for choosing Zevarsmith. We appreciate your trust and patience while we carefully craft jewellery designed to celebrate life’s special moments.